Job Instruction

Course by TWI Leadership at your Facility

OVERVIEW

Training Within Industry's Job Instructions (JI) course aims to reduce the inconsistency of work provided by your employees, thus resulting in waste reduction and efficiency improvement. Often called the missing link to Lean, JI focuses on reducing the variability in our people.

Developing a flexible, effective workforce requires standardized practices. Job Instruction (JI) teaches supervisors how to quickly train employees to do a job correctly, safely, and conscientiously. Participants learn how to effectively break down a job and deliver instruction for individual tasks-- training one-on-one, hands-on, and one step at time. This standardized training method fosters the conditions needed for process stability. 

The program uses real world examples to demonstrate the poor ways in which problems are often handled in the workplace, and offers a standardized alternative to drive positive results. The first two sessions center on learning the "Four Step Method," a simple, straight forward, and easy to implement process focused on Preparation, Presentation, Application, and Testing. The remaining course time is given to participant instruction demonstrations from your workplace to practice the Four Step Method. Unlike any other training, the TWI "learn by doing" methodology requires participants to immediately implement their new knowledge in the workplace. 

Job Instructions is especially effective when combined with TWI’s Job Relations (JR) program, which focuses on building positive employee relations using the same TWI Four Step Method.   

PROJECT OBJECTIVES

  • Train supervisors to effectively instruct their workforce 
  • Increase productivity of your entire team 
  • Reduce scrap
  • Implement new knowledge into the workplace 

LOGISTICS

JI is generally five, two to four hour, sessions in five consecutive days for a maximum of ten participants. Additional time for practical application will be expected of the participants to practice their new knowledge in the workplace both alone and with the facilitator. 

  • Overview of the five necessary skills of good managers 
  • Importance of JI training to production and safety 
  • Demonstration of faulty instruction 
  • Demonstration of correct instruction 
  • Introduce the Four Step Method for Correct Instruction: 
  1. Prepare the Worker 
  2. Present the Operation 
  3. Try out Performance 
  4. Follow up

  • Two participant instruction demonstrations from your workplace 
  • Class review of application of the four step method to reinforce class learning 
  • Class practice on Job Breakdowns for training purposes Four essential activities to prepare to train others: 
  1. Make a Timetable 
  2. Break down the Job 
  3. Get everything ready 
  4. Arrange the worksite 

  • Teach class how to construct and use a Training Timetable 
  • Three participant instruction demonstrations from your workplace 
  • Class review of how they applied the Four Step Method to reinforce class learning 

  • Four participant instruction demonstrations from your workplace 
  • Class review of how they applied the Four Step Method to reinforce class learning 

  • Remaining participant workplace instruction demonstrations facilitated to be correct
  • Importance of immediate implementation of Job Instruction to production and safety
  • Create conviction for using the Job Instruction Plan on a continuing basis